7. Al consultar mi expediente aparece como en gestión por mi compañía, pero ésta me indica que no es así y que la tramitación la realiza el CCS.
FAQ: Dana October 2024
7. Al consultar mi expediente aparece como en gestión por mi compañía, pero ésta me indica que no es así y que la tramitación la realiza el CCS.
7. When I check my file, it appears as being handled by my insurance company, but the company tells me that this is not the case, and that the processing is being carried out by CCS.
In order to correctly identify your file you can send an e-mail to ccs@consorseguros.es, indicating in the subject: gestión expediente (file management). You should provide us with your details (file number, insured’s ID card, policy number, insurance company and location of the affected risk situation (for residential properties, businesses) or number plate (in the case of vehicles), so that we can confirm that the file number is correct and inform you who is handling your file.