Consorcio de Compensación de Seguros, E.P.E. (hereinafter, CCS) is committed to make its websites accessible, in accordance with the Royal Decree 1112/2018, of 7th September, on accessibility to websites and applications for mobile devices in the public sector (hereinafter, Royal Decree 1112/2018).

This accessibility statement applies to the following website: www.consorseguros.es

This website partially conforms to the RD 1112/2018 owing to the exceptions and to the lack of conformity regarding the points stated below.

The content indicated below is not accessible for the following reasons:

a) Lack of conformity with the RD 1112/2018.

There may be occasional errors in the visibility of text in images, contrasts of text on images, hierarchical structure of headings that make it difficult to identify the main subject of the page, links whose text is not meaningful or with incomplete or incorrect labels. Work is being carried out to resolve these issues.

b) Disproportionate burden.

Not applicable.

c) The content does not enter within the field of the applicable legislation.

There could be office files in PDF or other formats published prior to 20 September 2018, the date when this Royal Decree came into effect, that do not completely meet all the accessibility requirements.

This statement was prepared on 26 March 2024.

The method used to prepare the statement was self-evaluation carried out at the request of CCS with external resources.

Last revision of this statement: 26 March 2024.

You may communicate about accessibility requirements (article 10.2.a) of the RD 1112/2018 such as, for example:

• Inform about any possible non-compliance by this website.
• Transmit other access difficulties to the content.
• Make any other query or suggestion for improvements relative to the accessibility to the website.

These communications may be made using the following methods:

• Email address:estudiosrrii@consorseguros.es
• Telephone nos.: +34 91 339 55 00 / +34 91 339 55 55

Likewise, you may present:

• A complaint regarding the compliance of the requirements of the RD 1112/2018.
• A request for accessible information regarding:
  • Contents that are excluded from the scope of application of the RD 1112/2018 as established by article 3, heading 4.
  • Contents exempt from the compliance of the accessibility requirements due to imposing a disproportionate burden.

In the request for accessible information, the facts, reasons and application that allow it to be determined that it is a reasonable, legitimate request must be clearly specified.

The communications, complaints and requests for accessible information will be received and dealt with by the Sub-directorate for Research and International Relations of Consorcio de Compensación de Seguros, as the unit that is responsible for the contents of this website.

If, once a request for accessible information or a complaint has been made and this has been rejected, but you do not agree with the adopted decision or the answer does not meet the requirements set forth in article 12.5, the interested party may initiate a claim. Likewise, a claim may be initiated in the case that a period of twenty working days has passed without an answer having been received.

Claims may be presented through the Generic Instance of the Electronic Offices of the Ministry of Economy, Trade and Enterprises, as well as through the other options included in the Law 39/ 2015, of 1 October, on Common Administrative Procedure of the Public Administrations.

Claims will be received and dealt with by the General Secretariat of Consorcio de Compensación de Seguros.

A new version of the www.consorseguros.es website was published on 24 January 2024 with a commitment to usability and accessibility.

In the construction of this new version, the previous accessibility reports have been taken into account as a starting point for improvement in this area.

With this goal in mind, the development of the site has been based on the accessibility criteria included in the Website Accessibility Initiative of the Consortium W3C and according to the methodology of the UNE Observatory Report, in accordance with the Accessibility Observatory methodology, based on the UNE-EN 301549:2019, with the aim of complying with level double AA.

In this context, work has been carried out with the following orientation:

• Improved accessibility: measures have been implemented to ensure that this website is easily accessible and navigable by all users, regardless of age or disability.
• Adaptability and clarity: the design of the site has been optimised to adapt to various screen resolutions and to separate content from visual presentation.
• Intuitive navigation: links and images include clear descriptions to enhance the user experience and facilitate navigation.
• Accessibility standards: an effort is made to comply with W3C accessibility criteria and maintain commitment to double AA standards.

The site is compatible with technologies employed by users, such as versions and types of web browser (Internet Explorer, Google Chrome, Firefox, Safari, Edge).

Date of the last accessibility revision (in-depth accessibility analysis of a website): March 2024.