Victim / Insured Person
Policy Holder Service
The idea is to facilitate access to the Policy Holder Service for affected persons in order to present claims against final decisions reached by the Consorcio de Compensación de Seguros and for complaints referring to irregularities or unjustified delays in the processing of the compensation documents. In any event, the Policy Holder Service is not competent for discovering claims and complaints relative to the action of private insurance companies, which have their own Policy Holder Services (PHS).